For property managers
One front door for every kind of property call.
Linchpin separates leasing, maintenance, resident, vendor, and general inquiries, then collects the right information for each workflow.
Purpose-built paths for a busy office
Leasing
Answer approved questions, capture contact details and timing, and connect availability data when your property system supports it.
Maintenance
Collect the property, unit, issue, access notes, and urgency indicators. Route requests based on your office and after-hours policies.
Resident and vendor calls
Direct callers to the correct contact or process without forcing office staff to repeat the same instructions all day.
Consistency without flattening every call
The receptionist follows distinct rules for different caller types. It can answer a routine policy question without generating unnecessary follow-up while still creating a complete record for requests that require staff action.
Integration-ready: availability, CRM, maintenance, and scheduling connections depend on the systems and access your business provides.