Linchpin answers every call, books appointments, and captures leads — 24/7, starting at a $40/month base fee. No setup fees; cancel with 15 days’ written notice.
Hands full, mid-job, mid-showing, mid-anything. A new caller may move on before you can call back.
Emergencies and last-minute requests do not wait for business hours, and response time can affect who wins the work.
Wages, payroll costs, training, time off, and after-hours coverage can be difficult for a small team to carry.
Nights, weekends, holidays. Your phone is always covered — even when you can't be.
Checks your calendar, schedules the job, sends confirmation. No back-and-forth.
Name, number, what they need — logged and texted to you the moment it happens.
Not a robot, not a phone tree. Natural conversation that represents your business right.
Works with your CRM, scheduling software, or booking system — whatever you already use.
Setup, training, support. You don't need to be tech-savvy. We handle it all.
Your services, hours, pricing, areas you cover. We configure everything for you.
Takes 2 minutes. Works on regular phone lines — no internet required.
Every call answered. Every lead captured. Notifications sent straight to your phone.
Enter two numbers for a rough estimate of the revenue missed calls may be costing you. Nothing is submitted or stored.
Potential revenue from missed calls
Based only on your missed calls, average job value, and the 52 weeks in a year. This is an estimate, not a guarantee of recovered revenue.
Best if you'd rather pay for results than minutes.
Best for a steady trickle of calls — a few dozen a month.
Best for busier lines — regular daily call volume.
Best for multi-location or high-volume operations.
“Before Linchpin, missing calls was my biggest problem as a one-man business. If I was working or out and about, I couldn’t always answer, and by the time I called back, the customer had often moved on. Now, Linchpin answers basic questions, provides general quotes, and schedules meeting times without me having to stop what I’m doing. In just one month, I estimate it helped me keep more than 10 customers I otherwise would have lost to missed calls. One weekend, I was completely out of cell range, but Linchpin continued covering my calls and helped me serve a customer anyway. It has saved me time, money, and customers.”— Carston Broderick
Your services, policies, hours, and escalation rules shape every call flow.
We configure everything. You don't need to be tech-savvy. Just forward your calls.
Works on regular phone lines. If your phones work, Linchpin works.
Compare the service cost with the qualified calls your current process misses or delays.
Yes. You keep your existing business number and forward calls to Linchpin. Customers do not need to learn a new number.
It can answer common questions, collect lead and service-request details, route urgent calls, send notifications, and book appointments when connected to your scheduling workflow.
No. Call forwarding works through your phone provider. If your phone service works, calls can be forwarded to Linchpin.
We learn your services, hours, policies, service area, escalation rules, and the information your team needs from each caller. We configure and test the experience with you.
There is no setup fee and no long-term contract. Service may be canceled with 15 days' written notice.
Call the HVAC and plumbing example now at (989) 357-8495, or talk with us about building the same kind of call flow for your business.
No sales pitch required — hear the example first.
Send us a quick note and we'll follow up by email.